Feedback from previous guests about their experience.
78%
liked the hotel and would stay again
7.8/10
Very good
Rooms
6.0
Location
9.2
Service
8.4
Dining
5.4
Guest reviews
7.8/10
based on 5 reviews
7.8
7.8/10 based on 583 reviews
Larry
United States of America,
March
2025
6.6/10
My stay at Lily Hotel was generally pleasant, with a tidy room and friendly staff, but I had some issues with the bed quality and breakfast. The location is fantastic, being just a short walk from LiuHe Night Market and the MRT station. Overall, it was a basic experience that had its ups and downs. 🌟
Rooms
6.0
My room was clean, tidy, and came with all necessary amenities in place. However, the bed quality was quite poor, making it hard for me to get a good night's sleep.
Service
8.0
The staff were very friendly and attentive to my requests, despite some language barriers. They made check-in quick and smooth.
Location
9.0
The hotel is conveniently located near LiuHe Night Market, just a 5-7 minute walk away, and the City Council MRT station is only about 5 minutes from the hotel.
Dining
5.0
The breakfast was quite standard and did not vary during my stay, which was a bit disappointing. It was not buffet style, so it felt repetitive.
Facilities
6.0
While the bathroom was clean with good water pressure, other facilities like the breakfast offerings could use improvement.
Ryan
United States of America,
March
2025
6.6/10
My stay at Lily Hotel was pleasant overall, with a few key highlights and drawbacks. The location was fantastic, just a short walk to the LiuHe Night Market and the MRT station. However, the bed quality was disappointing and made it hard to sleep well.
Rooms
6.0
The room was tidy and clean, with all the necessary facilities in place. though the bed was uncomfortable, affecting my sleep.
Service
8.0
The staff was friendly and attentive to our needs, which made for a supportive atmosphere. even with some language barriers.
Location
9.0
The hotel location was superb, just 5-7 minutes from the LiuHe Night Market and close to the City Council MRT Exit 1. making it easy to explore the area.
Dining
5.0
Breakfast was standard and repetitive for the duration of my stay. lacking variety since it was the same each day.
Facilities
7.0
The hotel had a tidy lobby and good bathroom facilities, but some minor maintenance could improve the overall experience.
Norman
United States of America,
March
2025
5.2/10
I had a pleasant stay at Lily Hotel, as the location was ideal, just a short walk from Liu He Night Market and an MRT station. The room was tidy and the staff was friendly, though the breakfast was repetitive and the bed quality left much to be desired.
Rooms
6.0
The Standard Quadruple Room was super clean and well-maintained, though the bed I had was not very comfortable, which affected my sleep.
Service
9.0
The customer service was excellent; the staff was welcoming and attentive, ensuring my check-in was smooth despite a slight language barrier.
Location
10.0
The hotel's location was fantastic, only about 5–7 minutes' walk from both the Liu He Night Market and the MRT station.
Dining
6.0
Although breakfast was included, it was quite basic and repetitive over the course of my stay, lacking a buffet option.
Facilities
7.0
The overall facilities were decent, but there was some concern regarding the shower sliding door that felt loose, posing a minor hazard.
Judith
United States of America,
October
2024
7.0/10
I had a pleasant stay at Lily Hotel, thanks to its prime location near the LiuHe Night Market and MRT station. The check-in process was quick, and my room was tidy and well-maintained. However, the breakfast was quite basic and repetitive, and the bed quality left much to be desired. Overall, it was a decent experience. 😊
Rooms
6.0
The Standard Quadruple Room I stayed in was super clean, comfortable, and had all the necessary amenities. However, the bed quality affected my sleep due to sensitivity to movement.
Service
9.0
I really appreciated the welcoming service from the staff. They were attentive and friendly, despite a bit of a language barrier.
Location
9.0
The hotel’s location is excellent, just a 5-minute walk from the City Council MRT station and near the lively LiuHe Night Market. There’s even a Family Mart right across the street.
Dining
6.0
The breakfast offered was standard and didn’t change throughout my two-night stay, which was a bit disappointing.
Facilities
6.0
The hotel had good facilities, but I noticed some maintenance issues in the bathroom, like mold in the shower ceiling.
Jim
United States of America,
October
2024
6.0/10
My stay at Lily Hotel was quite pleasant overall. The location was perfect, just a short walk from Liuhe Night Market and the MRT station. However, the breakfast options were limited, and I found the bed quality lacking.
Rooms
6.0
The room was tidy and clean, with all facilities in order for my group. However, the bed didn't provide a comfortable night's sleep.
Service
8.0
The hotel staff was friendly and attentive, doing their best to assist despite some language barriers.
Location
9.0
Lily Hotel's location was fantastic, just a 5-7 minute walk to Liuhe Night Market and a quick stroll to the MRT station.
Dining
5.0
The breakfast was standard and the same each day, lacking variety during my two-night stay.
Facilities
7.0
The bathroom was clean, and I appreciated the strong water pressure. but there were some minor maintenance issues like the loose shower door.